3111bd Terms and Conditions

1 General Provisions and Acceptance

These Terms and Conditions ("Terms") form the legal basis for the operation of the 3111bd platform and all services under it. By registering on 3111bd, using an account, or accessing any service, you are automatically considered to have fully accepted these Terms.

These Terms apply to all individuals residing in Bangladesh who wish to use the 3111bd platform. Our Privacy Policy and Responsible Gaming Guidelines related to these Terms apply to you equally.

If you disagree with any part of these Terms, please refrain from using the 3111bd platform. 3111bd reserves the right to amend these Terms at any time, and continued use of the platform after any amendment will be considered acceptance of the updated Terms.

2 Account Registration and Eligibility

The following conditions must be met to register on the 3111bd platform and access its services:

• You must be 21 years of age or older.
• You must be a legal citizen of Bangladesh or a person legally residing in Bangladesh.
• Each individual may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at the time of registration must be completely truthful, accurate and up to date.
• An account must be opened for personal use only — not for commercial purposes.

Verification Process

After registration, 3111bd may request the necessary documents for identity verification (KYC process). This may include copies of a National Identity Card (NID), passport or other government-issued identification. Identity verification may need to be completed before a withdrawal can be processed.

Registering with false information will result in immediate account closure and the balance may be forfeited.

3 Account Security and Personal Information

It is your responsibility to keep your 3111bd account password and login details completely confidential. You are responsible for all activities carried out from your account, whether or not they were done with your knowledge.

• Do not share your login details with any other person.
• If you suspect unauthorised access to your account, notify us immediately via our 24/7 live chat.
• Use a strong password and change it regularly.
• If you log in from a public or shared computer, log out at the end of the session.

3111bd uses SSL encryption technology to keep your personal information secure. To learn more about how your data is stored and used, please read our Privacy Policy.

4 Deposits, Withdrawals and Payment Methods

Deposits

The following methods are supported for depositing money on 3111bd: bKash, Nagad, Rocket and direct bank transfer. The minimum deposit amount is ৳300.

• Funds deposited must be sent from a payment method registered in your own name.
• Funds sent from another person's account or from an unknown source will not be accepted.
• All deposit transactions are processed with the highest level of security.

Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours.

• Withdrawals must be made to the same payment method used at the time of deposit.
• Applicable wagering requirements must be met before withdrawing funds obtained from bonuses.
• Large withdrawals may be delayed if KYC verification has not been completed.
• 3111bd reserves the right to suspend withdrawals in cases of suspicious activity.

All financial transactions are conducted in Bangladeshi Taka (BDT / ৳). If you experience any issue with a transaction, contact us via 24/7 live chat or at [email protected].

5 Bonuses and Promotional Offers

3111bd offers various bonuses and promotional offers for new and existing members. Each offer has its own terms and conditions, which must be read before claiming.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will earn a ৳1,200 bonus, bringing the total balance to ৳2,200.

Bonus Wagering Requirements

• The wagering requirement for the welcome bonus is 20 times (bonus amount × 20).
• No funds from a bonus may be withdrawn before the wagering requirement has been met.
• Bonuses have a set expiry period; any unused bonus will be cancelled once it expires.
• Each offer may be used only once; attempting to claim the same bonus more than once will be treated as fraud.
• 3111bd reserves the right to change, suspend or cancel any bonus offer at any time.

VIP Program

3111bd offers four VIP tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.8%; and Platinum — up to 1.0% weekly cashback. VIP benefits are part of promotional offers and are subject to change.

6 Game Rules and Fair Play Policy

All games on the 3111bd platform are conducted fairly and transparently. Game outcomes are determined by a Random Number Generator (RNG), which is tested regularly.

• Players may only play from their own account; playing on behalf of another person is prohibited.
• Results arising from a technical fault in a game may be voided and the relevant stake will be refunded.
• If a dispute arises regarding the rules or outcome of any game, the decision of 3111bd will be final.
• The use of auto-betting software or bots is strictly prohibited.

Sports Betting

For betting on cricket, football and other sports events, the specific rules of each event apply. If a match is cancelled or postponed, 3111bd will settle bets in accordance with standard industry practice.

7 Prohibited Activities and Account Closure

The following activities are strictly prohibited on the 3111bd platform. If detected, the account will be immediately closed and the balance may be forfeited:

• Registering using a false or fake identity.
• Operating multiple accounts.
• Money laundering or illegal financial activity.
• Bonus abuse or any attempt to circumvent bonus terms.
• Attempting to hack, phish or breach the security of the platform.
• Collusive betting coordinated with other players.
• Misuse of chargebacks or payment disputes.
• Use of automated software or bots.

3111bd reserves the right to close any account, suspend transactions and withhold balances until an investigation is complete. Cooperation with law enforcement will be provided in cases of suspicious activity.

8 Responsible Gambling Policy

3111bd is firmly committed to responsible gambling. Gambling is a form of entertainment — not a way to solve financial problems.

• 3111bd provides services only to those aged 21 and above.
• Players may set deposit and betting limits for themselves.
• A temporary break or permanent self-exclusion facility is available if needed.
• Contact us for support related to gambling addiction.

Visit our Responsible Gaming page for detailed information and tools on responsible gambling.

9 Privacy and Data Storage

3111bd treats your personal information with the utmost importance. All information provided on our platform is protected through SSL encryption technology.

• Your personal information will never be sold to third parties.
• Information will be used solely for service improvement, identity verification and legal compliance.
• You have the right to request a review, correction or deletion of your personal information.
• Details on the use of cookies are set out in our Privacy Policy.

For complete details on data storage and privacy, please see our Privacy Policy.

10 Dispute Resolution and Legal Provisions

If a dispute arises between 3111bd and a player, an attempt will first be made to resolve it through friendly discussion.

How to Submit a Complaint

• Submit any complaint via 24/7 live chat or by emailing [email protected].
• After a complaint is submitted, our team will review it as quickly as possible and provide a resolution.
• Technical game records and 3111bd log files will be considered final evidence in dispute resolution.

Limitation of Liability

3111bd is not liable for any loss caused by technical failures, internet disconnection or disruption to third-party services. 3111bd will also not be liable for force majeure events such as natural disasters or changes in law.

11 Changes to Terms and Contact

3111bd reserves the right to change, revise or update these Terms and Conditions at any time. Changes will be published on this page and, for significant changes, a notification may be sent to the registered email address.

Continued use of the platform after any change constitutes acceptance of the new Terms. It is therefore recommended that you visit this page regularly.

Contact Us

If you have any questions or comments about these Terms, please contact us:

• Live Chat: 24/7 support in Bengali — via the chat button on our website.
• Email: [email protected]

For more information, see our FAQ page and About Us page.